Month: May 2017

  • Why is a “Customer Success Architect” important?

    I am proud to announce that I successfully completed Docusign’s Customer Success Architect Certification Course at this year’s Momentum. Momentum is Docusign’s annual conference in San Francisco, Ca. A Customer Success Architect specializes in building a foundation for success with a product and ensuring all stakeholders are satisfied with both the hard and soft dollar ROI.…